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8×8 is a global cloud communications platform that provides businesses with a range of solutions to enhance their communication and collaboration efforts. 8×8 for cloud communications delivers voice, video, and messaging capabilities to users across various platforms and devices. This platform has been designed to help businesses keep their employees connected and improve their overall productivity.
Benefits of Integrating 8×8 with Other Business Tools and Applications
Integrating the 8×8 cloud communications platform with other business tools and applications can provide a range of benefits for organizations of all sizes. By integrating with tools and applications used for customer relationship management (CRM), project management, and productivity, businesses can:
- Streamline communication and collaboration processes
- Improve customer service and support
- Enhance team productivity and efficiency
- Automate manual tasks and processes
Integration with CRM Tools
CRM (customer relationship management) tools such as Salesforce, Zendesk, and Freshdesk can automate customer service processes, allowing teams to access support tickets and customer information directly from the 8×8 platform. This not only reduces the manual work but also improves overall customer service and support.
Moreover, teams can work more efficiently, as they no longer have to switch between multiple applications, reducing the risk of data duplication and errors. Sales teams can also log calls, access customer information, and create new opportunities directly from the 8×8 cloud communications platform, increasing sales productivity.
Integration with Project Management Tools
Integrating 8×8 with project management tools like Trello, Asana, and Monday.com can streamline communication processes and enhance team productivity. By integrating 8×8 with these tools, teams can access project information and communicate with each other directly from the 8×8 platform, reducing the need to switch between multiple applications.
In addition, this integration provides businesses with a clear view of their projects, as all communication and collaboration data is stored in one place, helping teams identify bottlenecks and improve their processes.
Integration with Productivity Tools
Productivity tools such as Google Workspace, Microsoft 365, and Slack can also be integrated with 8×8. By integrating 8×8 with these tools, teams can communicate more effectively, access information, and communicate with each other directly from the 8×8 platform.
This eliminates the need to switch between multiple applications, reducing the risk of data duplication and errors and providing businesses with a range of features and functionalities to improve their productivity.
The Bottom Line
Integrating 8×8 with other business tools and applications has proven to be a valuable asset for companies looking to streamline their operations and increase productivity. By integrating 8×8 with popular tools such as CRMs, project management platforms, and collaboration tools, you can enjoy a seamless and integrated communication experience that empowers employees to work more efficiently and effectively.
Overall, the 8×8 global cloud communications platform is an innovative solution that can help companies to enhance their communication processes and achieve their business goals. So, what are you waiting for? Find a reliable 8×8 cloud communications service provider to improve your communication and collaboration processes, enhance team productivity, and improve customer service and support.